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ASCOM 21 Manual de usuario Pagina 66

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TD 92477GB
2009-03-18/ Ver. B
User Manual
Ascom d62 DECT Handset
60
12 Troubleshooting
This section contains information on how to solve common operational problems, and
warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not
solve the problem, contact your system administrator.
If others have similar problems, there may be a system error.
Operational Problems
Error or Warning Messages
Fault Probable cause Action or comment
No display The battery level is low or the
handset is defective.
Charge the battery or contact
system administrator.
No ringing The sound off icon is on, or ringer
volume set to silent, or the
handset is defective.
Long press the Sound off key,
or increase volume, or contact
system administrator.
Display shows Probable cause Action or comment
No access The network is in range, but no
access rights.
Switch handset off and then
switch it on again or contact
system administrator.
No System. The
handset beeps once a
minute (during max 30
minutes) with a low
tone followed by a
high tone (if enabled,
the vibrator also
follows the beeps).
The handset is out of coverage or
handset is defective.
Stop the beep with the Sound
off key and go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
or
contact system administrator.
SERVICE NEEDED
Parameters corrupt
The handset is defective. Select reset option on the
middle soft key if available or if
no reset option is available or
fault does not resolve the
handset needs repair. Note:
Display message only shown in
English.
Enter PIN code The handset’s lock is activated. Enter the required PIN code. If
PIN code lost enter new via
PDM or do a factory reset via
PDM.
Battery low, charge
now
The battery level is low. Charge or replace the battery.
Phonebook is not
available at the
moment.
The phonebook does not
respond, not available at the
moment.
Try again later or if fault
persists do a factory reset via
admin menu or PDM.
Voice mail number not
defined
There is no Voice mail number
defined in the handset.
Define a Voice mail number via
PDM.
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