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Installation and Operation Manual
Unite Connectivity Manager
168
Removing SNMP Trap Action
Remove SNMP trap action by clicking the “Delete” symbol. A dialogue window opens, click
“OK” to remove the SNMP trap action.
23.5 Fault Handling
The fault handling in Unite CM makes it possible to start actions on an incoming fault.
Possible actions are output activity triggering, sending a message, sending a fault
notification via SNMP Trap or via E-mail. The actions start depends on trigger conditions.
Note that if Unite CM is to take care of faults from external modules, these modules must be
configured to send their status log messages to Unite CM.
Functions in fault handling:
• Trigger conditions and action settings on faults
• Summary fault action settings on persistent faults
23.5.1 Nomenclature
23.5.2 Fault Actions
Settings of trigger conditions and actions are made in the Fault Actions page.
1 Click “Configuration” on the start page.
2 Select Fault Handling > Fault Actions in the menu on the Configuration page. When
the page opens, a list of all existing actions is shown.
The action with the highest priority is shown first in the list, i.e. at the top. The actions are
processed in priority order. The Fault Handler only processes the first action that matches
the incoming fault message, that is, only one action will be processed for each fault
message. The priority order can be changed by using the arrows.
An action can be deleted by clicking the delete symbol.
Fault action: A fault action consists of trigger conditions that leads to an action, such as
sending a message to a handset in the system and/or activating an output.
One fault action can consist of several triggers and lead to several actions.
Trigger: A set of conditions that is used to match specific fault messages.
Action: Is started as a response to a trigger matching a fault message i.e. sending a
message to a handset, activating an output or the error relay and sending
SNMP Trap and E-mail.
- Unite Connectivity Manager 1
- About this document 2
- Contents 3
- 1. Introduction 8
- 1.2 Abbreviation and Glossary 11
- 1.3 How to Use this Document 12
- 1.4 Included in the Delivery 14
- 1.5 Technical Solution 15
- 1.6 Requirements 15
- 2.1 Cables and Adapters 16
- 2.3 Accessing Unite CM 16
- 2.4 Basic Configuration Steps 17
- 2.5 Optional Settings 18
- 3 General 20
- Log out to 21
- Authentication level 21
- Figure 5 22
- 3.3 Password Settings 23
- 3.6 Demonstration Mode 24
- 4 Basic Configuration 26
- 4.2 Additional User Settings 27
- 4.3 Create Groups 33
- 4.4 Create User Teams 37
- 4.5 Create Work Shifts 38
- 4.6 Configure the Phonebook 39
- 4.7 Input/Output Setup 41
- Mobile Data 45
- Figure 13 47
- Figure 14 50
- Figure 15 50
- Figure 16 50
- Figure 17 51
- Figure 18 51
- Figure 19 52
- 4.9 Advanced Event Handling 53
- Figure 21 55
- Figure 22 56
- Figure 24 59
- Figure 25 59
- Figure 26 59
- 4.10 System Supervision 60
- 4.11 Status 60
- Figure 28 61
- Figure 29 62
- Figure 30 64
- Figure 31 65
- 4.12 Redundancy 66
- Power LED 68
- Status LED 68
- 4.13 Backup the Configuration 71
- 5 Device Manager 73
- 6 Device Configuration 74
- 6.5 Service Discovery 75
- 7 Additional System Settings 76
- 7.3 Remote Service Center 77
- 7.4 Remote Management 78
- 7.7 Java Server/GSM 81
- 7.8 Importing new OA-XML file 82
- 7.9 Logging 82
- 7.10 Time Settings 83
- 7.11 Network Setting 84
- Figure 37 85
- 7.14 Reboot 86
- 8.1 Technical Specification 87
- 8.2 Search result texts 87
- 8.3 Phonebook Settings 88
- 8.4 Select Phonebook Database 89
- 8.5 LDAP Parameter Setup 89
- Figure 40 90
- 8.6 CMG Parameter Setup 91
- Figure 42 92
- Figure 43 93
- 9 Serial Interface In 96
- 10 Serial Interface Out 101
- 11 ASCII Interface 104
- 11.2 Data Monitor 107
- 12 Text Displays 109
- 13 SMS via GSM Modem 112
- 14 SMTP Mail Interface 115
- 15 DECT Interface 120
- 15.2 DECT Interface settings 122
- 15.3 Absence Handling in DECT 124
- 15.4 Base Station Conversion 125
- 16 Cisco Interface 126
- 16.3 Translations 128
- 17 WLAN Interface 129
- 18 900 Interface 131
- 19 Create and send Messages 133
- 19.3 My Groups 135
- Figure 47 136
- Figure 48 137
- Figure 49 138
- Figure 50 139
- 20 Messaging Administration 141
- 20.2 Groups 142
- Figure 53 143
- 20.3 User Teams 144
- Figure 56 145
- 20.4 Work Shifts 146
- 20.5 Add Messaging Category 146
- 21 Software Administration 148
- 21.3 Install New Software 149
- 22.1 Customize the Language 151
- Figure 57 152
- Figure 58 153
- Figure 59 153
- Figure 60 155
- Figure 61 156
- Figure 62 156
- Figure 63 157
- Figure 64 158
- Figure 65 158
- Figure 66 161
- 23.1 Unite Modules 164
- Figure 69 165
- 23.2 IP Equipment 168
- 23.3 Auxiliary Equipment 169
- 23.4 SNMP Traps 172
- Figure 70 173
- Figure 71 173
- Figure 72 174
- 23.5 Fault Handling 175
- 23.6 Activity Logging 180
- Figure 73 181
- Figure 74 183
- Figure 75 183
- Figure 76 184
- Figure 77 184
- Figure 78 187
- 24 Troubleshooting 191
- Trying XXX.XXX.XXX 193
- Connected to 193
- 24.6 Advanced Troubleshooting 204
- 24.8 Technical Support 204
- 25 Related Documents 205
- 26 Document History 206
- Appendix A: Used IP Ports 208
- Appendix B: RS232 Connections 209
- B.2 Cables for BusinessPhone 210
- B.5 Cables for GSM Modem 211
- Splitter 212
- Switch Switch 214
- Primary Unite CM 215
- Secondary Unite CM 215
- Main PBX 216
- IP-DECT system 216
- Connectivity 216
- Manager 216
- Figure 88 218
- Figure 89 219
- Figure 90 220
- Figure 91 221
- Figure 92 222
- Figure 93 223
- Figure 94 224
- Figure 95 225
- Figure 96 225
- Appendix G: ASCII-table 226
- Figure 97 227
- H.2 Example HL7 v2.x 228
- Figure 101 229
- Figure 102 229
- Figure 103 230
- Figure 104 231
- Figure 105 232
- Figure 106 233
- Figure 107 233
- I.1 Example XML message 234
- J.1 ESPA 4.4.4 236
- J.2 Ascom Line Protocol 237
- J.3 TAP Protocol 238
- K.1 User Management 239
- K.2 Duty Assignment 239
- K.3 Action Assignment 239
- K.4 Messaging Categories 239
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